Financial Services

Photo Check and Label Frequently Asked Questions
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Can I get multiple pictures on my Photo Checks and Photo Label order?
Why are the images on my checks so light?
Can I have my picture printed in full color?
Can I supply a disk with the photo I would like to have printed on my checks?
Can I adjust my photo in any way?
If my photo is flawed, can you touch it up?
What does the file format notice mean?
What are the requirements for photo size?
What is a pixel?
What is resolution?
What is contrast?
What if my photo is too small?
What file types and sizes of photos are accepted?
When can I expect to receive my Photo Check and Photo Label order?
Will you accept professional photographs or photos from magazines or other materials?
Why won't my photo upload?

Can I get multiple pictures on my Photo Checks and Photo Label order?
At this time, we are only able to print one photo on each Photo Checks and Photo Label order.

Why are the images on my checks so light?
To comply with check processing requirements set by your bank, your photo must be lightened prior to production.

Can I have my picture printed in full color?
Photos submitted for use on Photo Checks are converted to gray scale and will print in black and white. Photo Labels will also print in black and white.

Can I supply a disk with the photo I would like to have printed on my checks?
At this time we cannot accept any disks, CD's, cartridges or any other electronic media. You may submit your order through our interactive Web site only.

Can I adjust my photo in any way?
We have an innovative, interactive tool that enables you to crop and position your photo any way you want within the pre-designated photo area. Photo Checks will be printed with a white border around your photo. When you crop and position your photo, double check that the photo is centered within that border.

If my photo is flawed, can you touch it up?
We do not touch up photos. Please keep in mind that if there are flaws in the original photo, they will also show in the reproduction of the photo on Photo Checks and Photo Label products.

What does the file format notice mean?
In saving your scanned or digital photography images, you will have file format options. Only the following formats may be submitted with your online order for Photo Check and Photo Label products:

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  • BMP (.bmp) stands for "bitmap." It is a standard Windows image format on Windows-compatible computers.
  • JPEG (.jpg) stands for "Joint Photographic Experts Group" and is commonly used to display photo images over the Internet. · JPG (.jpg) is the Windows version of JPEG described above.
  • TIFF (.tif) stand for "Tagged Image File Format." TIFF formats are mainly used for exchanging images between different applications and different computer platforms.

For exact details on which format might work best for your computer's operating system and/or imaging software, please refer to your scanner manual, digital camera manual or your computer operating system manual.

What are the requirements for photo size?
Photo Width: between 400 pixels and 4064 pixels.
Photo Height: between 420 pixels and 2704 pixels.

What is a pixel?
Pixels are the building blocks for every digital image. Higher pixel amounts in a digital photo signify a higher resolution photo, resulting in better Photo Check and Photo Label products.

What is resolution?
Digital image resolution is the size of your image, measured in pixels. Images that are higher in resolution will result in better Photo Check and Photo Label products, while those images with a lower resolution may result in poor print quality and may appear fuzzy and indistinct.

What is contrast?
Contrast is the difference between the lightest and darkest areas in a photograph.

What if my photo is too small?
Please try saving or exporting your original photo file at a larger size. Your photo should be at least 400 pixels wide and 420 pixels tall (400 x 420).

What file types and sizes of photos are accepted?
JPG, JPEG, BMP, and TIFF files are accepted. Files cannot exceed 4MB in size.

When can I expect to receive my Photo Check and Photo Label order?
Please allow up to two weeks for delivery after receipt of your order.

Will you accept professional photographs or photos from magazines or other materials?
No. Due to copyright infringement, we are unable to reproduce this type of photo.

Why won't my photo upload?
Your photo may not upload for the following reasons:

  • Your connection to the Internet has failed. Please close your browser, reconnect and try again
  • The file format is incorrect. The formats allowed for Photo Check and Photo Label products are JPG, JPEG, BMP, and TIFF.
  • The image size is too large or too small.
  • The file size is too large. Files must be 4MB or smaller.
  • Personal firewall or privacy software may be preventing your Web browser from displaying the product preview, which utilizes Macromedia Flash Player to display your uploaded photograph.